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As a business owner, it’s important to have a strong online presence that shows consumers who you are and what to expect from your business. Taking steps to be seen and heard online will help you and your company get more attention and follow-through from your ideal market. This is especially important if you want to effectively expand your business and reach higher levels of profitability with your brand. Here are some basic tips to uplevel your online presence for business.
Expand Your Social Media Reach
With the right social media strategy and promotional campaign in place, you can help your market connect to you and your brand. Social media has the ability to create accessibility for potential customers to engage with you while also building a strong network that serves the long-term. Some business owners choose to hire a social media manager or content writer to build up their online presence. However, this isn’t always necessary if you enjoy taking the time to write and post content yourself.
Work on Credibility
By working on skills and your credibility as an expert in a certain field or area, your potential customers will more easily trust and support you online. When you openly offer evidence of your special skills to perform within your business, you can expect greater loyalty, referrals, and consistent sales from your audience. Remember, not everyone will respond to the same points of credibility. Some will want you to have a degree, training, and things like the PRINCE2 certification online. While others will flock to you for your ability to help others with tips, blogs, articles, and speaking engagements. Of course, this all depends on what business you are in.
Become a Thought Leader
When your audience clearly identifies you as a thought leader in your field, a buzz is created surrounding your brand. Thought leaders pioneer in their industry by offering the support and advice that other business owners need to succeed. Potential and current customers/clients will also see you as a person of authority that they can trust. So, how do you create this type of persona online?
One thing that normally makes a strong impact is to regularly create and publish quality content that solves problems and is relevant to your target audience. You can publish this content on your social media accounts, your website, or with podcasts, interviews, and guest posting. Any or all of these options help to establish your presence and build your business brand.
Earn Positive Reviews and Referrals
Solid positive reviews are so important for your company’s reputation. After all, reviews are one of the first pieces of information that consumers read. Consistent positive comments and reviews won’t just strengthen your brand’s position but give you cred in your industry. So, how do you get positive reviews? Well, it helps to ask loyal customers to post their thoughts about your products, services, and company in general. This is especially helpful if you are a new business or making brand changes. Other things that get a company good reviews and referrals are being consistent with product/service quality, excellent (above and beyond) customer service, personal attention, and listening to your customers. Know that, as a business owner, it’s up to you and your staff to create the results that deserve these top reviews.
Online presence is such a huge part of our world, personally and for business. We rely so much on what we see, hear, and read online to help us make buying decisions. Not only that, we tend to judge the credibility of businesses by this virtual information. In order to up-level online presence for business, it’s imperative to show up in quality ways for the target audience. Though there are many ways to do this, don’t underestimate the power of doing the basics: engage in social media, be credible, be a thought leader, and earn positive reviews.
